to88 SportsbookQRIS, e-wallet, mobile banking, local payment & online payment Virtual Account Banking

Service availability

We at to88 operate our sportsbook and live-dealer platform only in jurisdictions where such services are permitted under local law. Our service is not offered in any jurisdiction where online gaming or sports betting is prohibited or restricted. Users are solely responsible for determining whether access to to88 is legal in their own location before creating an account. We do not make legal assessments on behalf of users; jurisdiction eligibility is a matter of individual circumstance and local statute. Our terms of service state clearly that use of to88 is unlawful in some places, and we reserve the right to decline service or close accounts if we become aware that a user is accessing the platform from a prohibited jurisdiction.

Account eligibility

Eligibility to open a to88 account is determined by applicable local law in your jurisdiction. We conduct identity verification (KYC) for all users before allowing deposits or gameplay. The verification process requires a valid government-issued ID, address proof dated within three months, and a live face-check photo. Users must be of the age of majority in their own jurisdiction to be eligible. We do not set a fixed age threshold ourselves; instead, we rely on each user's representation that they meet their local legal age requirement. Age verification is performed during KYC, and accounts opened by users under the applicable age of majority in their jurisdiction are subject to closure and account-balance forfeiture.

Local-law responsibility

Users of to88 assume full responsibility for verifying that their access and use of the platform complies with the laws of their own jurisdiction. We do not provide legal advice, and our terms do not constitute a representation that the service is legal everywhere. Some users live in regions where online gaming is permitted; others do not. It is your duty to know the law in your location and to abstain from using to88 if use would violate that law. We make no warranty that future legal changes will not affect your access. If local law changes and use of to88 becomes prohibited in your jurisdiction, your account may be closed in accordance with our terms.

Data and privacy scope

Our privacy policy (available at the link in the footer) details what data we collect, how we use it, and how we protect it. For account creation, we collect email, mobile number, password, and full name. During KYC, we collect a scan of your ID document, proof of address, and a facial image. Payment information (wallet ID, bank virtual-account number) is encrypted and stored only for transaction processing; we do not retain payment credentials. Game activity (bets placed, results, session duration) is logged for account statement purposes and fraud detection. All personal data is encrypted at rest and in transit using industry-standard SSL. Data retention follows regulatory windows in the jurisdiction; users may request deletion of personal data (except transaction records required by law) by contacting support.

Contact for legal inquiries

Users with legal questions, compliance concerns, or requests for data deletion may contact us through the Help Centre email address provided in the footer. All legal and compliance inquiries receive a response within 5 business days. For urgent matters (e.g., account closure, data-breach report), mark your email "Urgent" and we will prioritize it. We maintain a dedicated compliance team that reviews all legal requests and provides guidance on account status, data handling, and jurisdiction-related questions. Users may also write to our legal department via registered mail; the address is listed in the footer. Response timelines may extend to 10 business days for complex legal requests requiring document review.